Support – Eusonic

Buying from Eusonic Distribution

Who is Eusonic Distribution?

Eusonic Distribution is an exclusive distributor of OUTPUT INC. hardware products.

For more information, visit our ABOUT page.

How long will it take to receive my order?

Platform (Natural, Kodiak Brown): 2-3 weeks
Platform (Driftwood Grey): Expected in November
Sidecar: 4 weeks
Stands: 4 weeks

All shipping is from our warehouse located in Amsterdam.

All Shipping Info

Which countries do you ship to?

Austria
Belgium
Bulgaria
Croatia
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
Germany
Guernsey
Greece
Hungary
Iceland
Ireland
Italy
Jersey
Latvia
Lithuania
Luxembourg
Malta
Netherlands
Norway
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweden
Switzerland
United Kingdom

What is your return policy?

We offer a 30 day guarantee on furniture just in case you are not completely satisfied.

Return Details and Requirements

You will be responsible for return shipping costs.
We must be notified within 30 days of receiving your delivery that you would like to do a return. After 30 days, we will not be able to accept your return.
Your returned product must be packed in its original packaging. Our products are well packaged for shipping purposes. Without the original packaging, we will not be able to accept your return.
Returns will only be accepted if the product is in its unused new condition. Products that have scratches, stains, damages, drilling or any other modifications will not be returnable.

Which payment methods do you accept?

Mastercard
Visa
American Express
Paypal
Sofort
iDEAL

All prices include VAT except for customers located in Norway, Switzerland and Iceland. VAT Tax will be removed for customers in those countries and they will be invoiced for VAT separately by our shipping company TNT.